1. Your Flash plugin may not be installed properly. Remedy this by uninstalling and then reinstalling the plugin.
2. Does the video load only up to a certain point? You probably need to clear your browser’s cache or temporary Internet files.
- Internet Explorer: Tools > Delete Browsing History
- Mozilla Firefox: Tools > Clear Private Data
- Google Chrome: Tools > Clear Browsing Data
3. Is the screen too small? To maximize it, click on the full-screen button in the lower-right corner of the player.
4. The video may be slow or incomplete because of your Internet connection. Consider asking your Internet Service Provider for help. You can also try accessing the video at a later time; there might be too much traffic from other Internet users.
5. Sometimes, you need to press the play button more than once. It happens.
6. To fast-forward or rewind, click on the spot in the timeline to which you want to jump. How far you jump forward depends, however, on how much of the video has already been loaded.
Hope this helps!
February 28th, 2010 at 6:44 pm
Hi,
I want to watch the video now but it only runs until 18 seconds. I tried so many times including clearing the data but still doesn’t work.
thanks
regards
February 20th, 2010 at 10:22 pm
Hi, “The Source” for 14th Feb 2010 fails CRC while unzipping. Please re-up. Thanks so much
February 9th, 2010 at 11:59 am
since i transferred location here in singapore, i always try to watch the videos of our sunday msgs… the video is good but the audio… can’t get it right. it’s always skipping.. can you help me on this? and btw, thanks for all the efforts of doing all these websitte thing.
good job!!
October 14th, 2009 at 4:58 pm
Hello Lana,
Yes, I tried doing all suggestions but still not able to download.
It’s disappointing but will keep trying… Thanks.
Tuesday
October 13th, 2009 at 8:33 am
Hello Tuesday!
Have you tried doing the suggestions on top of this page? Like uninstalling and then reinstalling your flash plugin, clearing your browser’s cache or temporary Internet files, etc?
Lana Sanchez
CCF Internet Church